TendersKenya is committed to a high standard of privacy for our users. We understand that the
procurement process is a confidential and private activity and we take great care to ensure
the services we provide meet our users expectations.
We know that the process involves the provision of sensitive personal information to others.
TendersKenya collects a range of personal and non-personal data as part of its core service offering.
TendersKenya collects information on our site visitors collectively including which sections
of the site are most frequently visited, how often and for how long. This data is always
used as aggregated, non-personal information.
TendersKenya uses this information to improve and enhance our services by monitoring the
areas on the site which are most popular to users and to enhance the usability and feature
set of our services.
This aggregated information may be shared with TendersKenya partners, designers, technology
service providers, investors, alliance partners, customers, advertisers and others in order
to provide them with an overview of how TendersKenya visitors use the site.
TendersKenya’s web servers gather your IP address, device and browser characteristics, site
activity records and other data in order to assist with the diagnosis of problems or support
issues with our services, and to monitor legitimate use of our site and to provide
diagnostic data for maintaining the security of our website.
TendersKenya uses cookies to provide you with a better experience. These cookies allow you
to use specific services for example to remember who you are for automatically logging in.
Users who do not wish to receive cookies can instruct their web browsers to refuse them. However, doing so will prevent access to some areas of the site and limit your use of some of the TendersKenya services.
In order to better understand our users, TendersKenya may use a third party measurement
company like Google or other web measurement companies to assess site traffic and behavior.
Tracking codes from these companies are used to collect aggregated non-personal data about
site, device, browser and internet service provider usage amongst other non-personal
data.
This aggregate, non-personal information is collated and provided to TendersKenya by thee
third parties to assist in analyzing the usage of the site. This data is also accessible by
media organizations and research companies, for the purpose of conducting industry
comparisons with other Internet websites. It is also accessible by third party advertisers
considering placing advertising on TendersKenya via Google, Inmobi or other third party ad
serving providers.
As part of registering with TendersKenya, we collect personal information about you that you provide in order for you to take full advantage of TendersKenya’s services.
Registration is completely optional. However, registration for free or paid membership
services allows you to take advantage of more of the tools and resources that assist you in
finding a tender. Registration includes submitting your email address, mobile phone number
and other contact information, as well as some information about who you are and what type
of tender you are looking for. You may access, edit or delete this information at any time
when you log in to your account.
Tender Alerts are an optional service designed to help visitors maximize their chance of
being awarded a tender. TendersKenya requests that you provide information relating to your
tender preferences as well as your email address or mobile phone number so that we may
notify you via email or SMS of tenders specific to your needs. Users can modify or delete
their profiles at any time, and unsubscribe from the service at any time. Where signing up
to a third party service is required (for example Safaricom or Airtel Alerts), we will
specify that you are subscribing to a third party service not a service from TendersKenya
Please note that deleted records may still be stored by TendersKenya in testing or backup
systems for a period of time. TendersKenya provides registered members with the option
of creating a personal profile. Registered members’ profiles may be seen by TendersKenya
clients who place tender ads in matching classifications and locations. Members can choose
to hide their profile at any time. TendersKenya provides registered members with a range of
privacy options in relation to the access allowed to their Profile whereby the tender
advertiser sends the tender for which they are inviting you to apply to you before you
release your application to them.
All information provided when creating a Profile including name, company profile, email
address, telephone numbers, and references are used for the purposes of facilitating
registered members opportunity seeking efforts. Registered Members can modify, hide or
delete their profile at any time. TendersKenya reserves the right to disable or delete
a Profile at their sole discretion.
TendersKenya may also retain information in order to customize the service we provide to
you. For example, TendersKenya may use this information to help create a TendersKenya
Profile that you may choose to use in the future. We will not however activate this (or any
other service) or disclose this information to any third party without your express consent.
TendersKenya does however reserve the right to disable or delete a saved profile at its
discretion. However we will only do this for reasons of security, technological constraints
or other factors unrelated to the personal information or identity or personal information
of the user.
TendersKenya takes all reasonable steps to ensure the security of our systems. TendersKenya
allows you to access your information at any time to keep it accurate and up to date. Any
information which we hold for you is stored on secure servers belonging to third parties
including Amazon. In addition, our employees and the contractors who provide services
related to our information systems are contractually obliged to respect the confidentiality
of any personal information held by TendersKenya. Our employees have severely
restricted access to personal data stored on TendersKenya. However, TendersKenya will not be
held responsible for events arising from unauthorized access of your personal
information.
You can also play an important role in keeping your personal information secure, by
maintaining the confidentiality of any password and accounts used on the TendersKenya site.
Please notify us immediately if there is any unauthorized use of your account by any other
Internet user or any other breach of security.
Unless you become a registered member, TendersKenya does not collect information that identifies you personally. If however, you become a TendersKenya registered member, you are able to change, update or delete your registered profile at any time by logging in.
TendersKenya may provide links for online tenders or other applications to third party sites. The use of your information by these third party sites is not within the control of TendersKenya and we cannot accept responsibility for the conduct of other companies.
With the consent of TendersKenya’s registered members, TendersKenya may provide that member’s
personal profile to TendersKenya clients who have placed tender ads with matching
classifications and locations to the registered member’s profile and who have purchased
access to the member’s profile. The use of that information by these TendersKenya clients is
not within the control of TendersKenya and we cannot accept responsibility for the conduct
of these clients. TendersKenya clients who place tender ads on TendersKenya, and who
purchase TendersKenya registered members’ profiles are asked to comply with our Advertiser
Terms and Conditions that include a privacy policy with regard to their own information
handling practices.
You may also directly contact advertisers to request access to any personal information that
you have sent as part of an application or as part of a profile.
Sometimes, we transfer information to 3rd party contractors including persons outside of
Kenya. Your personal data and resume may be stored securely on servers located in other
parts of the world. Limited aspects of your profile information may be accessed by robots
belonging to Google, Amazon, Microsoft or other third party search engine, security or other
service providers.
By giving us your personal information, you consent to such disclosures and storage. In
addition, where we transfer information to persons outside Kenya we believe that the
recipients of such information are subject to a law, binding scheme or contract which
effectively upholds principles for fair handling of the information that are substantially
similar to our own principles.
TendersKenya welcomes ideas and feedback about all aspects of the site. TendersKenya stores
feedback that users send to us. This feedback will be used to administer and refine the
service and may be shared with TendersKenya partners either in aggregate form or with
specific identifying characteristics removed.
From time to time, TendersKenya may review and update its privacy statement. Revised
versions will be updated on the website.